Ask the Experts | Pricing Multiyear Service Agreements
Question: How would I price my multiyear service agreements?
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Clip of the Week | The Presentation Book
Should I even use a presentation book anymore, or is it outdated? And if I use it, how do I develop and actually use the presentation book?
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Sparking Your Success, Part 1
In part one of a three-part series, host Mark Matteson relates his book, "Sparking Your Success," to the home services industry, illustrating various motivational techniques, self-improvement strategies...
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Ask the Experts | Competing with Big Companies’ Budgets
Question: How can we compete with the large contractors that sell every brand of equipment and have huge advertising budgets?
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Snapshot Survey Results | Service Management Operations
In last month's Snapshot Survey, we asked contractors all about service management operations. Here's one survey question and its results from the summary report: At what rate does your company convert demand service customers into service agreement customers?
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Clip of the Week | Tech Mindset, Part 2
Gary Elekes is back! In our latest free Clip of the Week, Gary continues the discussion on mindset - specifically the selling mindset for techs.
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Ask the Experts | What Should I Spend on Marketing?
Question: What percentage of my total revenue should be spent on marketing?
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In Conversation with Brigham Dickinson
The founder and president of Power Selling Pros, Brigham Dickinson is a renowned name in the home services industry. Brigham, an EGIA Contractor University faculty member, is a leading authority on customer service and call-handling, and how they can drive sales within an organization. In the latest episode of the Contractor Coffee Club podcast, Brigham joins host Mark Matteson as the longtime friends chat about some industry insights and strategies that can impact businesses immediately.
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